Privacy Statement of Psyflix B.V
Psyflix, based in Amsterdam, is responsible for the processing of personal data as described in this privacy statement.
Name and Contact Details of Psyflix
- Name: Psyflix B.V.
- Address: Tweede Oosterparkstraat 185-B, 1092 BH Amsterdam
- Phone: 06-43548616
- Availability: Monday to Friday from 9 AM to 5 PM CET
- Email: info@psyflix.net
- Website: www.psyflix.net
- Chamber of Commerce: 81321678
- VAT number: NL862047407B01
Personal Data Processed
Psyflix processes your personal data because you use our services and/or because you provide them to us. Below is an overview of the personal data we process:
- Name and contact details (address, email address)
- The name and contact details of:
- Your organization or your organization's representative
- Any other organizations with whom you jointly determine the purposes and means of the processing
- The data protection officer (DPO), if appointed
- Any international organizations with which you share personal data
- Data about your activities on our website
- Your registration number with associations (CPD points), if necessary
Purposes and Legal Basis for Processing Personal Data
Psyflix processes your personal data for the following purposes:
- Managing and administering the membership database, customer service, and customer satisfaction surveys
- Managing and administering online learning activities of end-users as offered via www.psyflix.net
- Tracking learning progress and achieved test results
- Providing competence certificates for employees
- Handling registrations and CPD for employees
Duration of Personal Data Storage
Psyflix does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected. As soon as you cancel your subscription via email, your data will be deleted from our database, or equivalent to the duration of use of the learning environment, as it is necessary to build a learning history.
Sharing Personal Data with Third Parties
Psyflix does not sell your data to third parties and only shares it when necessary to fulfill our contract with you or to comply with a legal obligation. Third parties that may be involved include:
- IT company to resolve potential technical issues with your profile or subscription
- Hihaho if you want to earn CPD Points
- Active Campaign to receive newsletters and viewing tips, as well as relevant information about changes on the website
Rights Regarding Personal Data
You have the right to access, correct, or delete your personal data. You may also withdraw consent, object to processing, or request data portability. Send requests to info@psyflix.net. We will respond within four weeks.
You can also file a complaint with the Dutch Data Protection Authority at autoriteitpersoonsgegevens.nl.
How We Secure Personal Data
Psyflix takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured, contact us at info@psyflix.net.
User Behaviour Tracking with Hotjar
To optimize our website, we use Hotjar to analyze user behaviour (mouse movements, clicks, scroll activity). Hotjar collects visited pages, browser information, device data, and IP addresses but does not store personally identifiable information such as names, email addresses, or phone numbers.
By continuing to use our website, you agree to the use of Hotjar as described above.